Frequently asked questions
Everything you need to know about planning your treatment and stay in Türkiye with Medihera.
How do you select hospitals and doctors?
We work only with highly qualified, internationally experienced doctors and top-tier hospitals that meet strict quality and safety standards.
Are your partner hospitals internationally accredited?
Yes. We work with institutions that operate to international quality and patient-safety standards and use advanced medical technology.
How do I know which treatment is right for me?
Our medical team reviews your reports and history and recommends the options best suited to you.
Can I get a second medical opinion?
Absolutely. On request, we can arrange an independent second opinion from another specialist.
Do I need a visa to travel to Türkiye?
It depends on your nationality. If a visa is required, our team guides you through the process.
Will someone meet me at the airport?
Yes. A private driver meets you at the airport and provides a comfortable transfer to your hotel or medical facility.
Can I travel with a companion?
Absolutely. We can also arrange accommodation, transfers and additional support services for companions.
How long should I plan to stay?
It depends on your treatment. We provide a personalised timeline before your trip.
Do you arrange accommodation?
Yes. As a licensed, accredited travel agency, we arrange carefully selected hotels and residences based on your medical needs, comfort and recovery requirements.
Is transport included?
All medical transfers — airport, hospital and hotel — are arranged for you.
Will I have a personal coordinator throughout my stay?
Yes. You will have a dedicated coordinator to help with everything, including appointments, logistics and communication.
Will I have a single point of contact?
Yes. You will have a dedicated medical travel advisor to guide you from your first enquiry through treatment, recovery and return.
How do you protect my privacy?
We protect your personal and medical information in line with local and international privacy standards, strictly adhering to confidentiality and data-protection rules.
What happens after I return home?
We continue to support you with online follow-up consultations and, when needed, communication with your healthcare provider.
Can I get my medical reports in English?
Yes. Reports, treatment summaries, prescriptions and related documents can be provided in English.
Can treatment and accommodation be in my preferred city or hotel?
Yes. We can arrange treatment and accommodation in your preferred city or hotel; every detail is tailored to your preferences.
Is the consultation free?
The process includes a detailed review of your medical records and personalised treatment planning. A consultation fee may apply depending on the complexity of the case, and is always communicated transparently in advance.
Still have questions?
Our team is with you at every step. Message us on WhatsApp and we’ll reply within hours.
Ready to plan your treatment journey?
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